F&A

How do I order?

1Add the items you want to your cart.
2Please enter your information.
3Please select your payment method and make the payment.
4After confirming your order, we will contact you with an estimated delivery date.

How much does shipping cost?

A shipping fee of 3,500 yen per order will be charged. Free shipping for orders over 35,000 yen.

When will it arrive?

In principle, delivery hours are from 10:00 to 24:00. We will deliver within 90 minutes. We will inform you of the estimated delivery date after placing your order. Orders placed outside of business hours will be processed after business hours begin.
*Delays may occur depending on the situation. We cannot guarantee arrival time.

Is it delicious?

We use fresh and carefully selected Hokkaido ingredients. It is delicious! *The production area may change depending on the season, etc.

Can I reserve an order?

It's possible! Please indicate when ordering.

What types of payment methods are available?

Payment can be made by credit card, bank transfer, or convenience store payment.

Is it possible to return the product?

We are very sorry, but we cannot accept returns. Please contact us if there is a defect in the product you received.